A Typical Tonyversity Learning Programme Nature of Enquiry. Contacted by a Senior Manager / Account-Handler of an online marketing consultancy. Request for a relatively intensive programme of higher-level, Business English to be delivered over two months to a key, junior manager / technical specialist in web-design who was being groomed for a promotion to Account Handler. Already I was beginning to see a need for something rather more than the delivery of English teaching, as the leap from technical specialist to presenter, negotiator and relationship-builder would require the development and enhancement of a range of different capabilities (even if English would be the primary language through which these skills would be demonstrated. Initial Meeting with Potential Learner. (Free of charge) I consider that a good relationship between tutor and learner is of critical importance: the better the relationship, the faster and the more enjoyable and productive the learning experience. Accordingly I invited the junior manager to come to meet me and spend some time in English discussing his job, his career aspirations and his specific needs and targets for learning and those of his employer. The meeting was carried out in an informal atmosphere, after work and away from the office, over an apéro. There were no ‘tests’, just relaxed conversation wich developed into drawing together a programme outline that fit both learner and employer targets within the broad resource ‘envelope’ available. Speaking and discussing a little in English also enabled me to establish the existing degree of language confidence and capability. This process took some two hours. In this case (and every case is necessarily different: a Tonyversity programme is tailored to the learner’s individual and distinctive needs & constraints), a programme of 21 hours of face-to-face learning was determined on the basis of 7 weekly sessions of 3 hours duration, timed to complete prior to his Account Handler interview. These sessions took place in the evening at Tonyversity in Bruebach (just South of Mulhouse). In the event, some sessions lasted over 4 hours and some only 2 given the energy level of the learner after a hard day at work. This programme outline (see below), was then costed and submitted with an estimate to the company for...
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