Travelmole.com reports today (7th July ’09) that a company called ‘The Holiday Team’ is calling for far more co-operation in the teeth of this crisis in which company budgets are under such pressure (because, as we all know, the fastest way to produce a profit is to cut costs): “At a time when agents are reviewing costs on every level suppliers to the travel trade need to be innovative and offer something extra to help agents increase their profit in difficult times. Now is the time for businesses with shared commercial interests to work together to develop plans which will help to boost sales. This week we launched a commitment to our travel agency partners to assist them with marketing advice and support. And on a selective basis we’ll even offer a financial package to help with marketing.” Although glad that this sort of approach is finding greater favour nowadays, it is somewhat galling that it hadn’t ‘caught on’ in the industry far earlier as there have been no end of good examples and templates. For donkeys’ years we have been stuck on a roundabout (or ‘in a rut’, as you prefer) of cut-throat, dog-eat-dog competition where the thought of co-operation or ‘co-opetition’ is anathema. We are belatedly realising in this crisis that there are other avenues open to us, largely because we are discovering how wasteful all-out competition can be and that we have little alternative but to cooperate at some level because the budgets are no longer there at the level of the individual business. Good to see this cooperative approach stimulated, in this example, by the private sector, because, in fact, (and perhaps somewhat surprisingly), the public sector has, for some considerable time, been leading the way in developing Tourism partnerships and cooperative ventures and offering opportunity for the private sector tourism industry to get involved. Take the Dorset and New Forest Tourism Partnership, for example: a visionary partnership initiated by all the local authorities of the region with the intermediary assistance of Bournemouth University and other NGO partners providing considerable ‘seedcorn’ monies up front over a period of years now, then securing EU matched funding to generate a considerable range of opportunities for the Tourism...
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Several things strike me the moment anyone talks about ‘the crisis’ or ‘La Crise’: things seem to be going on to all intents and purposes pretty ‘normally’ outside the office window the irresistible urge to say ‘Crisis? What crisis?‘ after the title of a famous 1975 Supertramp album (Not that I can remember anything about the album, bar Roger Hodgson’s rather squeaky voice and his sneakily simple piano melodies that go round and round in your head whether you like it or not). with remarkable prescience, Captain Edmund Blackadder (with no little help from Messrs. Rowan Atkinson, Ben Elton and Richard Curtis) got it about right in the trenches in 1915 when he put it most elegantly that: “This is a crisis, a large crisis. In fact, if you’ve got a moment, it is a twelve-storey crisis with a magnificent entrance hall, carpeted throughout; twenty-four hour porterage and an enormous sign on the roof saying: ‘This is a Large Crisis’. And a large crisis requires a large plan. Get me a ruler, two pencils and a pair of underpants.” Blackadder Goes Forth. Final Episode: ‘Goodbyeeee‘. (1989) The Tourism industry is worried. Already there are rumours of large airline collapses and suggestions and projections of $9bn losses for the airline industry worldwide this year (I personally think that will prove to be an under-estimate). Ryanair posted a loss of some $239m in June. If that is for a June-June period then it includes 4 or 5 months before the ‘Crisis’ fully hit (if to the normal April year end, then 6 or 7 months)- and that is one of Europe’s two most successful low-cost operators who have generally been outperforming the flag-carriers for a number of years. Ryanair’s principal competitor, easyJet posted a 6 month loss of some £129.8m in April this year. If the fastest-growing, most popular and lowest-cost operators are performing at this level…. what are we likely to see of the others? For years Tourism has been considerin g itself a ‘necessity’: in a busy world, where the pressure is mounting on employees in a globally competitive environment run by technologies with which we are not equipped to keep up, then ‘downtime’: holiday, clearly becomes precious. The...
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